Terms of Service – OCG Homegoods store


Effective Date: 06/09/2025

These Terms of Service (“Terms”) govern your use of the website operated by OCG Homegoods LLC (“Company”, “we”, “us”, or “our”), and apply to all products and services we offer, including those sold via third-party platforms such as Facebook Marketplace, OfferUp, and others.

By accessing our website or purchasing from us through any platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information
OCG Homegoods LLC is a California-based company operating in the field of home goods, furniture, and décor sales through local and online marketplaces.

2. Eligibility
You must be at least 18 years old to use our website or purchase products from us. If you are not yet 18 years old, by purchasing items from us you confirm that your parents have given consent to purchase from us.

3. Sales Terms

  • Product information, pricing, and availability are subject to change without notice.
  • Payments made through third-party platforms are governed by their terms.
  • Delivery terms vary by location and platform and are discussed individually.
  • Buyers are encouraged to inspect items during pickup or delivery.
  • Unless stated otherwise, all products are sold “as is” without warranties.

4. Returns & Exchanges

  • Returns are accepted only for significant defects or if the item was not as described, within 7 calendar days from the date of purchase.
  • Returns due to buyer errors, such as failure to review item dimensions, condition, or description, are not accepted.
  • Returns for any other reasons may be considered at the sole discretion of the seller.
  • Buyers must provide proof of the issue (e.g., photos, videos). The buyer is responsible for return delivery unless otherwise arranged. Exchanges are allowed based on product availability and prior approval.
  • All clearance or final sale items are sold “as is” and are not returnable or exchangeable.
  • To request a return or exchange, contact us at [your@email.com].

5. Shipping Policy

  • Most purchases are for local pickup or local delivery in Orange County, California.
  • If shipping is agreed upon, it will be quoted separately and added to the purchase total. The customer must provide accurate delivery details. Shipping to other regions may be arranged only upon full prepayment, using a delivery method agreed upon between the buyer and seller.
  • Once the item is handed over to a third-party logistics or shipping provider, it is considered sold and delivered.
  • We are not responsible for any loss, delay, or damage occurring during shipping unless otherwise agreed in writing.
  • All shipped items are final sale and non-returnable.
  • Buyers are encouraged to purchase shipping insurance through the carrier if desired.

6. Warranty Disclaimer
Unless explicitly stated in writing, all products are sold without any express or implied warranties, including merchantability or fitness for a particular purpose. Buyers accept the condition of each item as described or inspected.

7. Limitation of Liability
OCG Homegoods LLC shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of your use of our website or purchase of any products, or on your way to our store or warehouse for pickup. Your sole remedy is to discontinue using our services.

8. Intellectual Property
All content on our website, including but not limited to text, images, logos, product listings, and design elements, is either owned by OCG Homegoods LLC or used with permission from third-party sources.

We strive to ensure that any third-party images or content used are for informational or illustrative purposes only, and do not intend to infringe on any copyrights or trademarks.

If you are the owner of any content displayed on our website and believe it has been used without proper authorization, please contact us at dispute@ocghomegoods.com, and we will promptly address your concerns.

OCG Homegoods LLC claims no ownership over third-party trademarks, product names, or brand images, which are the property of their respective owners.

9. Third-Party Platforms
We may link to, or conduct sales through, third-party platforms such as Facebook Marketplace, OfferUp, Craigslist, and others. We are not responsible for the policies, reliability, or operation of these platforms.

10. Privacy
We collect certain personal and non-personal data (such as contact information, browser type, time on site, etc.) solely for internal analysis and improvement. We do not sell or share your data with third parties. Please refer to our Privacy Policy for full details.

11. Dispute Resolution / Arbitration
In the event of a dispute arising from any transaction, both parties agree to resolve the matter through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in the State of California in accordance with the rules of the American Arbitration Association. Each party is responsible for its legal costs unless otherwise awarded.

12. Modifications to Terms
We may modify these Terms at any time without notice. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States. Any legal action must be brought in state or federal courts located within California.

14. Contact Us
For any questions or concerns, please contact:
OCG Homegoods LLC
Email: support@ocghomegoods.com
[Link to contact form here]
Location: Irvine, California, USA